Gamification Program
PLDT Online Inc. (“PLDT OL”), through PLDT Global Inc. (“PGI”), respects your fundamental right to privacy, and we commit to take great care in safeguarding your personal data. As you qualify to participate in the GAMIFICATION PROGRAM (the “Program”) from May 9, 2024 to December 31, 2024 and in compliance with applicable Privacy Laws, we share with you the principles that govern how your personal data will be collected, processed, and shared.
Why we collect and process your personal data
If you are an overseas Filipino and you register to Tindahan ni Bossing (“TINBO”), and complete a task such as SIM Registration for SVN and product purchase from May 9, 2024 to December 31, 2024, you automatically earn points and get a chance to be among the top 10 users in the leaderboard of the month to win exciting prizes, and be the grand bossing to win the grand prize.
As we run the Program, we process your personal data only for the purposes and legal bases described below:
Why your personal data is shared
We have engaged the services of Giftaway, Inc. (“Giftaway”) for the provision of the prizes for the top 10 TINBO users in the leaderboard every month. Though Giftaway will be providing the prizes that we will be giving away to the winners, they will not have access to your data. Further, awarding of prizes will be done by the authorized representative of PGI, an affiliate of PLDT OL authorized to provide support services to TINBO.
We have engaged the services of Amazon Web Services Inc (“AWS”) for the use of the redshift tool to verify the qualified participants and calculate the points earned of each participant. This means that we will disclose your registered name and transaction details to handle the list of participants along with the points earned per participant. They may process the data only for this purpose and will keep it in their records in accordance with its Privacy Policy.
We have likewise engaged the services of Qualtrics, LLC (“Qualtrics”), so we may send you survey to get your insights about the program and how we can improve to service you better. While your data is stored in the cloud facility of Qualtrics, it does not have access to your data.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This is why we strictly enforce this Privacy Notice within PLDT OL and PGI, and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers.
We will keep your data in our records for the duration of the Program, and for a maximum of three (3) months after.
Your rights and choices
You are afforded certain rights in relation to your personal data under applicable Privacy Laws and regulations. You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
You moreover have a right to object to the processing of your personal data, such as in cases when we process your personal data for purposes related to personal profiling and direct marketing.
To the extent that the processing of your personal data is based on consent, you have the right to withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided below. Please note that this will not affect the lawfulness of the processing that was carried out before consent was withdrawn, or PGI’s right to continue parts of the processing based on legal bases other than consent. If, however, we have not provided another legal basis justifying the processing of your personal data in this privacy notice, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer through the contact details provided below. In some instances, we may request for supporting documents or proof before we effect any requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to PGI first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant data protection authority or to make a claim against us with a competent court (either in the country where you live, the country where you work, or the country where you deem that data privacy law has been infringed).
PLDT ONLINEMini Raffle
PLDT Online Inc. (“PLDT OL”), through PLDT Global Inc. (“PGI”), respects your fundamental right to privacy, and we commit to take great care in safeguarding your personal data. As you qualify to participate in our two Mini-Raffle Promos (the “Promo”), one of which will run from May 9, 2024 to September 30, 2024 while the other will run from May 9, 2024 to October 11, 2024 and in compliance with applicable Privacy Laws, we share with you the principles that govern how your personal data will be collected, processed, and shared.
Why we collect and process your personal data
For the first mini-raffle promo, if you are a newly registered Tindahan ni Bossing (“TINBO”) user, availed of the Smart Virtual Number (SVN), and SIM registered it from May 9, 2024 to September 30, 2024, you automatically qualify for the raffle draw which will take place every Tuesday of the subsequent month except for those who SIM registered between September 1-30, 2024 wherein raffle draw will take place on October 3, 2024. Four (4) winners will be drawn to win a Jollibee e-Gift worth Php 300.
For the second mini-raffle promo, if you are an existing TINBO user who registered from October 1, 2023 onwards with no transaction, and purchase any of the following e-vouchers from May 9, 2024 to October 11, 2024: SIM Gift Pass 1000, Krispy Kreme 1000, Chooks 1000, Landmark 1000, Max’s 1000, and KFC 1000, you automatically earn one (1) entry to the raffle draw which will take place on May 25, 2024, July 14, 2024, August 11, 2024, September 2, 2024, and October 14, 2024. Five (5) winners will be drawn each month to win the following prizes:
| Raffle Draw Date | Prize | ||
|---|---|---|---|
|
KFC 300 | ||
| August 11, 2024 | Lazada 300 | ||
| September 2, 2024 | Mercury 300 | ||
| October 14, 2024 | Chooks 300 |
As we run the Promo, we process your personal data only for the purposes and legal bases described below:
Why your personal data is shared
We have engaged the services of Giftaway, Inc. (“Giftaway”) for the provision of the prizes for the raffle draw winners. Though Giftaway will be providing the prizes that we will be giving away to the winners, they will not have access to your data. Further, awarding of prizes will be done by the authorized representative of PGI, an affiliate of PLDT OL authorized to provide support services to TINBO.
We have engaged the services of Amazon Web Services Inc (“AWS”) for the use of the redshift tool to verify the qualified participants who have met the requirements using the predefined parameters, and randomly select the winning entries. This means that we will disclose your registered name and transaction details. They may process the data only for the aforementioned purposes and will keep it in their records in accordance with its Privacy Policy.
We have likewise engaged the services of Qualtrics, LLC (“Qualtrics”), so we may send you survey to get your insights about the promo and how we can improve to service you better. While your data is stored in the cloud facility of Qualtrics, it does not have access to your data.
How your personal data is protected
The integrity, confidentiality, and security of your Personal Data is important to us. This is why we strictly enforce this Privacy Notice within PLDT OL and PGI, and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers.
We will keep your data in our records for the duration of the Promo, and for a maximum of three (3) months after.
Your rights and choices
You are afforded certain rights in relation to your personal data under applicable Privacy Laws and regulations. You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
You moreover have a right to object to the processing of your personal data, such as in cases when we process your personal data for purposes related to personal profiling and direct marketing.
To the extent that the processing of your personal data is based on consent, you have the right to withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided below. Please note that this will not affect the lawfulness of the processing that was carried out before consent was withdrawn, or PGI’s right to continue parts of the processing based on legal bases other than consent. If, however, we have not provided another legal basis justifying the processing of your personal data in this privacy notice, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer through the contact details provided below. In some instances, we may request for supporting documents or proof before we effect any requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to PGI first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant data protection authority or to make a claim against us with a competent court (either in the country where you live, the country where you work, or the country where you deem that data privacy law has been infringed).
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