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Frequently Asked Questions


Ang TINBO (Tindahan ni Bossing) ay isang one-stop digital shop kung saan maaari kang makabili ng Prepaid load (Smart/TNT/PLDT/Globe/Cignal) at makapagbayad ng bills sa mga top merchants sa Pilipinas gaya ng sa kuryente, tubig, cable, internet, etc. gamit ang TINBO.

Mag register ka na TINBO website to receive a FREE Philippine mobile number na maa-assign sayo as your TINBO number. Libre ang TINBO number na ito sa loob ng 3-months. Convenient ito para sa SMS at sa ano mang transaction katulad ng mobile wallet, Maya transactions at iba pang mobile apps.

Mag-connect or puntahan lamang ang TINBO website using your phone, computer or tablet at i-click ang sign-up button at i-encode ang iyong Name, Mobile Number, email address at ang iyong 8-digit PIN password.

1. Magpunta sa www.tinbo.ph
2. I-click ang icon na ito na makikita sa upper right screen: Menu Bar
3. Piliin ang Sign-up button
4. I-enter ang iyong pangalan, email address, mobile number at mag-nominate ng iyong password.
5. I-acknowledge ang Terms & Conditions at Privacy Policy at i-click ang next.
6. I-enter ang one-time-pin na iyong matatanggap sa iyong registered mobile number.
7. Maaari mo nang magamit ang TINBO

Kung ikaw ay nasa labas ng Pilipinas, ang TINBO website ay magagamit mo agad pagkatapos mo mag-sign up.

Yes, maaari mong gamitin ang iyong foreign o Philippine mobile number sa pag-register sa TINBO.

Ang TINBO ay available via web (www.tinbo.ph) at Facebook Page (TINBO).

Maaaring ma-access ang TINBO ng kahit na sino saan man sa mundo. Ngunit ang maaari lamang makapag-avail ng products at services sa TINBO ay ang mga naka-based sa labas ng Pilipinas.

Yes, secured ang pag-avail ng products sa TINBO dahil na-certify ang platform ng Cyber Security Group Council at ito ay powered by PLDT Global, subsidiary ng PLDT-Smart Corporation na part ng MVP Group of Companies.

Ang TINBO number ay ang iyong local Smart virtual number na naka-assign sa iyong registered mobile number. Maaari mong gamitin ang iyong TINBO number sa ano mang transaction katulad ng mobile wallet, Maya transactions at iba pang mobile apps. Maaari mo din itong magamit para makatanggap ng text messages mula sa iyong loved ones from anywhere in the world, at any time of the day.

I-click ang TINBO Number icon na makikita sa homepage ng www.tinbo.ph upang ma-view ang iyong inbox para sa mga natanggap na text messages.

Walang charge sa tuwing makakatanggap ng SMS/text at call iyong TINBO Number.

Ang iyong libreng TINBO Number na nakuha pagkatapos mag-register sa Tindahan ni Bossing ay valid for 3 months at hindi na maaaring mapalitan.

Upang patuloy na ma-enjoy ang iyong assigned TINBO Number at makatanggap ng text/calls, kailangan mong mag-renew ng subscription sa halagang USD 1.

Oo, maaaring ma-unpair ang assigned TINBO Number sa iyong account kung patuloy ang hindi pag-renew ng subscription. Makikita ang validity date at TINBO Number status sa inyong TINBO Number Portal. Mangyari lamang na mag-renew ng iyong subscription on time para tuluy-tuloy ang pagtanggap ng text/calls.

Nakakatanggap ng One-Time PINs or OTP ang iyong assigned TINBO Number na kadalasang ginagamit ng third-party wallet apps at online banking sa pag-validate ng inyong account.
Kung gagamitin mo ang iyong assigned TINBO Number para mag-register sa mga third-party apps, siguraduhing patuloy mong ire-renew and inyong TINBO Number para maka-receive ng OTPs, service notifications at para ma-retain ang inyong access sa inyong TINBO Number.

Ang messages sa iyong TINBO Number Inbox ay automatic na nadi-delete kapag umabot na ito ng three (3) months. Ginagawa ito ng aming system para ma-ensure na mabilis ang pag load ng iyong inbox.

Yes, pwede ka pang mag-register sa Maya app. Para matawag na successfully registered ang iyong account ay kailangan ma-validate via one-time PIN ang mobile number na gagamitin mo para mag-register sa Maya app.

Pwede po naming kayong tulungan para ma-allow ang registration ninyo sa Maya app using ang inyong TINBO Number. Kindly provide the following information para po ma-process namin ang inyong request:
  • Registered Maya Mobile Number (Old/Current)
  • TINBO Number
  • Device Used

Maari niyo pong ma-contact ang Maya support via in-app live chat or by clicking this link - https://support.maya.ph/s/

TINBO ePadala is a service that allows you to send financial assistance via vouchers (powered by Starpay) to your family quickly anytime.

The top 6 recipient channels are:
  • Maya Philippines (Formally Paymaya)
  • LandBank/OFBank
  • BDO
  • GCash
  • BPI
  • Security Bank

Additional channels can be viewed by clicking “View More.”

Funds are usually received instantly or within a few minutes, depending on the recipient channel’s processing time. If funds are not yet received within 24 hours you may reach our Services Desk via Facebook Messenger (TINBO)

Yes, TINBO ePadala is powered by Starpay which is regulated by BSP, employs secure transaction processes to ensure the safety of your funds and personal information.

The available denominations are Php 1000, Php 3000, and Php 5000.

Both the sender and the recipient will receive notifications. The recipient will get a notification via SMS or email through their recipient channel, and the sender will get a notification via TINBO with the transaction details.

Our ePadala is sent instantly and should be received by the end user. For questions or concerns, our Services Desk is available 24/7 via Facebook Messenger (TINBO)

To avoid possible abuse or fraudulent transactions, we are limiting the ePadala/gift transactions to the amounts below.
  • Daily Transaction Count: 5
  • Daily Amount Limit: Php 50,000
  • Monthly Amount Limit: Php 500,000

Yes, recipient limits apply based on the receiving channel’s limits. If the recipient limit is reached and resulted in an error/non receipt of funds, kindly contact our Customer Service Team via TINBO FB Messenger link

Contact the TINBO service desk team via Facebook Messenger. We can process a refund if the transaction is invalid (no valid recipient), but if its valid you may contact the receiving partner bank and provide the transaction details.

On launch, ePadala will only be available in HK but will soon be made available for other countries

You may present the SMS or Email with the code for verification and redemption at the McDonald’s stores listed on this link.

You may present the SMS or Email with the code for verification and redemption at the Andok’s stores listed on this link.

Maaaring gumamit ng debit/credit card, Maya or Smart Prepaid Load para makapagbayad sa TINBO saan ka man sa mundo

    May ibat iba rin na choices ng pagbayad base sa iyong country of location.

Country of Location Payment Option
All Countries
Debit or Credit Card
Gcash
Smart Prepaid Load
Hong Kong
AliPay
TNG
Taiwan 7/11, Family Mart and HiLife
Japan Smart Pit

Ang aming Customer Service ay available 24/7 sa Facebook Messenger (TINBO).