Onetrust Cookie Settings

TERMS AND CONDITIONS


Welcome to Tindahan ni Bossing ("TINBO") owned and operated by PLDT Online Inc. or "PLDT OL"(BVI) company with business address at Room 801, 8/F Officeplus@Wanchai, No. 303 Hennessy Road, Wan Chai, HK) and other recognized subsidiaries/affiliates, (collectively, as "We", "Us", "Our"). In availing the Services provided by this website ("Website"), you ("User", "Customer", "You/Your") agree to be bound by the terms and conditions of use ("Terms") set forth below.

Please carefully read this Terms which covers the general description of the Service/s we offer including, user experience, coverage and all our legal rights and responsibilities necessary for our mutual interest. You represent that You are of legal age and authorized to enter into contracts under applicable laws. By using the Service and entering Tindahan ni Bossing, You recognize and/or waive any right or requirement under applicable laws requiring non-electronic signatures as a formal requirement to enter into contracts. Otherwise, we request You to immediately cease using the Services and exit Tindahan ni Bossing immediately. IN THE EVENT YOU ARE A MINOR (eg. below 18 years old or under age of consent under applicable laws), YOU WARRANT THAT YOU ARE REPRESENTED BY YOUR PARENT OR ANY LEGAL GUARDIAN WHEN READING AND ACCEPTING THESE TERMS. Please stop using the Service and/or leave Tindahan ni Bossing if you do not agree.

For Your protection, please carefully read and be guided by the following Terms:

SERVICES

1. Tindahan ni Bossing

Tindahan ni Bossing is PLDT ONLINE's digital storefront for products and/or services relevant to Overseas Filipinos and other international customers which may include (but not limited to) Prepaid products & bills payment. Tindahan ni Bossing integrates various payments options including credit / debit cards, stored-value wallets, telecom carrier billing, and the like.

2. Prepaid Load Purchase

Tindahan ni Bossing offers direct-to-customer purchase of prepaid load products of partner brands. Users must input the recipient's mobile number where the prepaid load will be credited. Tindahan ni Bossing is not responsible for validating the existence or accuracy of the recipient's mobile number. Credited prepaid load cannot be refunded or reversed and credited to another recipient. In periods of system delays or outages, successfully transacted prepaid load will be credited once system is operational.

3. Bills Payments

Tindahan ni Bossing offers to Overseas Filipinos a convenient Bills Payment service derived from Philippine-based companies, such as payment of utilities, government-related fees, groceries, and the like. Tindahan ni Bossing facilitates the Bill Payments only through its duly-licensed partner bill processors. Tindahan ni Bossing validates only the format of the customer provided bill information and not the accuracy thereof. User/customer provided information will be forwarded to the bill processor as entered. The User/customer is responsible for transacting bills three (3) working days before the due date ("Prior Due Date") to prevent overdue transactions and related charges. It is important to know that Your failure to settle on or before the Prior Due Date may result in penalties or late payment at Your sole expense. User/customer is charged the payment method currency equivalent of USD 1 for each bill transacted as a form of convenience fee.

4. Transaction Payments and Currency Conversions

Transactions will be converted from the list price of the prepaid load and Philippine Peso (PhP) for bills to the applicable currency of the selected payment method. Tindahan ni Bossing shall determine the foreign exchange rate and shall display the final price prior to payment. However, You agree and acknowledge that the final payment and charging price may vary and be subject to further conversion based on the customer's own bank policy or chosen payment option, as may be applicable.

5. PH Virtual Number

Tindahan ni Bossing provides a PH (Philippine) Virtual Number free of charge for three (3) months upon registration to all customers. Having a PH Virtual Number, customer may be able to have a PH mobile number and receive SMS, One-Time PIN and calls from anywhere in the world outside the Philippines. After 3 months, customer then will need to subscribe to a PH Virtual Number product to continuously enjoy the Service.

To know more about the PH Virtual Number, click here to view the TINBO Number Terms and Conditions.

6. Data Use and Charges

Tindahan ni Bossing is a website that requires internet access. Each User accessing the website shall be responsible for any data charges imposed by their local telecommunication or internet provider.

7. Announcements

Announcements and updates regarding Tindahan ni Bossing will be made through its social media channels (ie. Tindahan ni Bossing Official Facebook page, and the like)

8. Registrations

In accordance with the Privacy Policy, Purchasing in Tindahan ni Bossing requires a customer to register in the website by providing their name, mobile number, email and password. A one-time-pin will be sent to user's registered mobile number as part of its verification process.

9. Misuse of the Service

Tindahan ni Bossing portal is intended to be a direct-to-customer or end-user marketplace platform. The term "Misuse" shall include, but not limited to the following circumstances:

  1. Reselling or distributing the Service and/or items to another person under a different brand;
  2. Any act (in our sole discretion) that would adversely affect any of our customers, partners' subscribers, networks, property or services in general including reputation;
  3. Using the service for any communication which in our reasonable opinion is considered Spam, including machine-to-machine communication;
  4. Using the service in the commission of a crime including but not limited to money laundering, fraud, distribution of obscene, pornographic, malicious and other similar contents;
  5. Using the service for commercial purpose unless otherwise agreed in writing;
  6. Using the service to misrepresent Yourself or to perform any malicious, fraudulent or illegal act;
  7. Infringing on intellectual property rights of PLDT ONLINE and/or TINBO, its associated partners or any third-party content owners; or
  8. Any other act analogous to the foregoing. Apart from terminating Your Service, we reserve the right to exercise other remedies available under law and equity, including injunctive relief for any Misuse of the Service without the need to establish damages. We may conduct an investigation if we believe You are misusing Tindahan ni Bossing.
  9. Suspension and Termination. WE reserve the right, in Our sole and reasonable discretion, to suspend or terminate Your access to the Services without any liability in any of the following circumstances, when You:
    1. Commit a breach on any of the provisions of this Terms;
    2. Use the Service to perpetuate any form fraud, misrepresentation or illegal activities;
    3. Use the Service in a manner that unnecessarily places PLDT ONLINE to breach or violate any existing contractual or legal obligation;
    4. Use the Service in a way that is unduly burdensome, abusive, excessive or detrimental to Us, other users/customers, or any third-party;
    5. Misuse the Service as defined above; and
    6. Do any other act analogous to the foregoing or any act which may be detrimental to Our business or the User/customer in general. We may also suspend or terminate the Service or any portion thereof for any System upgrade or any operational concerns including any lawful order by government authorities. We will not be required to any form of prior notice. You recognize that upon termination of this Terms for any reason, You will not be able to use, enjoy or access any of the Service/s. The termination of this Terms shall be without prejudice to our right to recover any claim, fees or payments which accrued prior to the termination of the Terms.

ELECTRONIC COMMUNICATIONS

You recognize that communications with Tindahan ni Bossing is made electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail, Facebook Messenger or by posting notices on this Website unless Tindahan ni Bossing in its sole discretion deems it convenient to do otherwise. You agree to regularly check the Website for notices. You also agree that all electronic agreements, notices, disclosures and other communications we provide you comply with legal requirements on written communications.


COPYRIGHT

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software ("Intellectual Property"), is the property of PLDT OL, its affiliates, or its content suppliers and protected by international copyright laws. The compilation of all content on this Website is likewise the exclusive property of PLDT OL/ TINBO and protected by international copyright laws. You acknowledge that you shall not acquire any interest in the Intellectual Properties nor do anything that may infringe Intellectual Property rights.


TRADEMARKS

You are not allowed to use any PLDT OL / Tindahan ni Bossing / TINBO trademarks and trade names in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Tindahan ni Bossing. All other trademarks not owned by PLDT OL or its affiliates and subsidiaries that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PLDT OL or its affiliates and subsidiaries.


LICENSE AND SITE ACCESS

Tindahan ni Bossing grants You a limited, non-exclusive, and non-transferable license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Tindahan ni Bossing. This license does not include any resale or commercial use of this Website or its Services and/or contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its Services and/or contents; any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion thereof including the Services may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Tindahan ni Bossing. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tindahan ni Bossing and our partners without express written consent. You may not use any meta tags or any other "hidden text" utilizing Tindahan ni Bossing name or trademarks without the express written consent of Tindahan ni Bossing. You may not use any Tindahan ni Bossing logo or other proprietary graphic or trademark as part of the link without express written permission. Any unauthorized use terminates the permission or license granted by Tindahan ni Bossing.


USER CONTENT

Users may post reviews, comments, and other content in Tindahan ni Bossing Official Facebook page at Your sole expense and account: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or injurious to third parties, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a post or other content. Tindahan ni Bossing reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do indeed post content or submit material, you grant Tindahan ni Bossing and its partners a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media or channel. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person; and that you will indemnify and hold harmless Tindahan ni Bossing or its owner, affiliates, subsidiaries and partners for all claims resulting from any content you supply. Tindahan ni Bossing has the right but not the obligation to monitor and edit or remove any activity or content at any time and it takes no responsibility and assumes no liability for any content posted by you or any third party.


PRODUCT DESCRIPTIONS

Tindahan ni Bossing and its partners attempt to make this Website as accurate as possible. However, Tindahan ni Bossing does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.


REFUND POLICY / BILLS PAYMENT DUE DATE

All Tindahan ni Bossing purchases are FINAL. Once purchased and credited, prepaid Load transactions cannot be refunded or transferred to another beneficiary. Furthermore, Bill Payments MUST be settled three calendar (3) days before due date ("Prior Due Date"). Moreover, Your assigned free PH Virtual Number for 3 months upon registration shall not be transferrable nor convertible to any other form (ie. not convertible to cash or other credits).

DISCLAIMER ON BILLS PAYMENT DUE DATE: When You avail of the Bills Payment feature, you hereby agree and warrant to comply with the Prior Due Date (i.e., settling the bills payment three (3) days before the specified due date in your respective bill. Otherwise, Tindahan ni Bossing shall not be responsible in any manner whatsoever for Your failure to do so. You shall therefore save and hold harmless Tindahan ni Bossing from any issues, costs such as late payment charges/penalties arising from your failure to comply with the Prior Due Date whether be it caused by your fault or negligence.

Illustration:

X Bill is due on September 30.

User must settle the bill in TINBO on or before September 27 (until 11:59 pm).

Thus, September 27 is the Prior Due Date.

The following transactions (under Services) cannot be refunded:

  1. Overdue bills (i.e. non-payment on or before the Prior Due Date) ;
  2. Entered account or information errors due to customer's act, fault or negligence;
  3. Double transaction for the same billing period due to customer's own act, fault or negligence.
    Scenario 1: User pays the same bill twice for the same billing period/statement;
    Scenario 2: User sends a load gift twice to the same mobile number recipient whether or not by accident

On the other hand, transactions can only be refunded or reversed in the following circumstances at the sole and final discretion of Tindahan ni Bossing in accordance with its system measures:

  1. User was charged twice for the same transaction solely due to systematic fault of the Website;
  2. User was charged the wrong amount solely due to systematic fault of the Website;
  3. Service was not completely fulfilled solely due to systematic fault of the Website (i.e. bill was not paid on time or load was not credited due to system or operational deficiencies)

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS WEBSITE IS PROVIDED BY TINDAHAN NI BOSSING ON AN "AS IS" AND "AS AVAILABLE" BASIS. TINDAHAN NI BOSSING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TINDAHAN NI BOSSING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TINDAHAN NI BOSSING DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM TINDAHAN NI BOSSING ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TINDAHAN NI BOSSING WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. YOUR CORRESPONDENCES AND TRANSACTIONS WITH THIRD PARTIES INCLUDING ADVERTISERS INITIATED THROUGH THIS WEBSITE ARE SOLELY BETWEEN YOU AND THE THIRD PARTIES. TINDAHAN NI BOSSING WILL NOT BE A PARTY TO ANY SUCH CORRESPONDENCES OR TRANSACTIONS AND WILL NOT IN ANY WAY BE LIABLE FOR ANY LOSSES OR DAMAGES RESULTING THEREFROM.

THIS DISCLAIMER SHALL AUTOMATICALLY TAKE EFFECT UPON YOUR USE OF THE WEBSITE/AVAILMENT OF THE SERVICES HEREIN.

DISCLAIMER ON THIRD PARTY SERVICES

You hereby understand and acknowledge that the title, any and all rights and obligations in relation to third party products and services, which may be offered in TINBO from time to time, belong to a third-party entity/service provider. As such, TINBO provides these third-party product and services on an "as-is" basis and provides no express or implied warranty whatsoever. You shall hold TINBO free and harmless from any and all action, claim or cost arising out of or in relation to your use/availment of such third-party products and services.


INDEMNIFICATION

You commit and undertake to indemnify defend and hold Us, PLDT Online (including Our subsidiaries, parent company, affiliates, suppliers, vendors, third-party provider or licensors) free and harmless from any action, claim, award, suit losses, damages, fines, penalties, costs, and/or expenses (including, without limitation, attorney's fees) arising out of or in relation to Your actions including but not limited to the use and availment or Misuse of the Service/s, or violation of this Terms, Refund Policy, or any law or policy cited in this Terms, any applicable law or regulation, or the rights of any third party. You shall be fully and exclusively responsible for any information or material You transmit, or any act (or inaction) associated with the use or access of any third-party content. We shall not in any way be liable for Your failure to protect Your passwords/any credentials relating to the Services.


APPLICABLE LAW

By visiting Tindahan ni Bossing, You agree that the laws of Hong Kong, SAR, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Tindahan ni Bossing, its owner, affiliates, subsidiaries or partners. Please immediately cease using the Services if the law of your domicile or residence prohibit You from using the same. Otherwise, We presume that Your existing laws do not prohibit You from using the Service. You agree to indemnify Us and our group of companies in full and on demand from and against any loss, damage, costs or expenses which we or they may suffer or incur directly or indirectly as a result of the breach of any these Terms.


HELP CENTER

Questions regarding our Terms , Privacy Policy or other policy related material can be directed to our support staff by messaging Tindahan ni Bossing on our Official Facebook Page.


FREQUENTLY-ASKED QUESTIONS

For your convenience, you may browse and read our FAQ at https://www.tinbo.ph/faqs


CHANGES

We reserve the right to modify or amend this Terms and Conditions anytime without need of prior notice. By continuing to use Tindahan ni Bossing or availing the Services hereunder, You are deemed to have consented to the modifications and amendments of this Terms and Conditions.